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Understand your people. Build a thriving workplace.

What we do

How your people are recruited, welcomed, developed, recognised, and supported — every experience from their first day to their last — is the engine behind whether they stay, engage, and do their best work.

We help organisations across New Zealand understand what their people are truly experiencing — and build workplaces that are better for everyone in them. Whether you're sensing something is off, want the full picture before you act, or are ready to redesign how work feels — we'd love to listen.

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How we help

Your people already know what's shaping their experience at work — what's working, what isn't, and what would make them stay and do their best work. We partner with you to hear it — and bring the expertise to truly understand what it means. Then build something better because of it.

Get a clear picture of how work really feels right now.

You'll know exactly where your people are — what's working, what isn't, and what's shaping engagement across every dimension of their experience. Delivered through a carefully designed 45-question survey, expertly interpreted so you know where to focus.

 

Best for: leaders looking to establish a foundation of understanding - where things stand, and what's shaping it.

Every layer of your employee experience, examined.

You'll have the complete organisational picture — what your people are experiencing and the systems, processes, and touchpoints within your organisation that are shaping it. EX Core plus confidential 1:1 interviews and a thorough review of your HR touchpoints.

 

Best for: leaders who want organisational context and the full picture before they make any decisions.

Design your employee experience with intention.

Once you know what needs to change, we partner with you to design the key moments that shape how your people experience work — creating intentional, practical frameworks your leaders can implement with confidence. From recruitment and onboarding to performance and beyond.

 

Best for: leaders ready to act on insights from Deep Dive insights.

Better employee experiences. Stronger performance. Real growth.

Your people hold the answer to what's really shaping performance in your organisation. Once you hear it — and truly see your organisation through their eyes — you can't unsee it. The path to stronger engagement, better retention, and higher performance becomes clear.

Why Dear Team

Beyond measurement

Most tools deliver scores. We deliver understanding. We go beyond data to uncover the experiences, patterns, and moments that are actually shaping how your people feel, giving you a picture that's rich, contextual, and genuinely useful.

The full picture

We don't just listen to your people - we review the policies, processes, and practices shaping their experience too. That combination of employee voice and organisational review gives you a complete, honest view of your workplace that no survey alone can provide.

Expert interpretation

Hearing your people is one thing. Understanding what they're telling you is another. Every assessment is led by an experienced HR professional who brings organisational psychology context, people & EX expertise, and professional judgement to what your results are really saying, so you focus on what actually matters.

From insight to action

Understanding is only the beginning. We don't hand you a report and walk away - we partner with you to design practical solutions that make work genuinely better, every day. Because insight only sparks growth when it leads somewhere.

Our approach

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We believe great workplaces are designed, not assumed.

Employee voice is the foundation of everything we do — because the people best placed to tell you what's really happening in your workplace are already in it. We create the conditions for them to speak honestly, and take what they share seriously.

But we don't stop at listening. We work alongside you — co-designing solutions that are grounded in what your people actually told us, and built specifically for your organisation.

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Dear Team is a modern HR consultancy all about the employee experience, helping New Zealand's SMEs, growing organisations, and not-for-profits build great workplaces.

© 2026 Dear Team. All Rights Reserved. |

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Get in touch 

09 941 5156

Auckland | Nationwide New Zealand

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