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See the full picture.

The employee experience covers every moment at work — from how people are recruited and onboarded, to how they're developed, recognised, and supported. And most leaders are only seeing part of it.

Whatever brings you here, we start the same way — by truly listening. To your people, to your organisation, to what the data is telling us. And we turn all of it into a people experience strategy you can count on.

What's included

45 question survey, measuring engagement and the experiences influencing it

Confidential 1:1 interviews that explore key patterns

HR touchpoint review across up to 7 key areas - recruitment, onboarding, performance, recognition, leadership, wellbeing, and culture

Report integrating survey data, interview themes, and HR review insights

A people experience strategy built from what your people actually told us — so you know exactly where to focus, what to build, and why it will work

Leadership debrief session to walk through findings

Here's how we do it

Step 1:

Plan with you

We start by understanding your values, goals, and priorities and planning the approach to ensure our assessment is aligned to your unique context.

Step 2:

Design survey

We use our evidence-based methodology as the foundation and tailor specific questions and focus areas to capture what matters most to your organisation. We measure engagement, and the key people experiences influencing it.

Step 3:

Collect feedback

We manage the feedback process from start to finish, making it simple for your team to participate and ensuring responses are gathered securely and with care.

Step 4:

Analyse results

We interpret the results to identify key patterns, trends, and areas of alignment or disconnect - turning data into clear, actionable insights.

Step 5:

Interview

We conduct interviews to explore survey findings in depth and uncover the stories, experiences, and behaviours behind the survey data.

Step 6:

Review key employee touchpoints

We review all relevant HR policies, processes, and frameworks, highlighting gaps and opportunities across the employee journey - from onboarding and training to performance management, rewards, and wellbeing.

Step 7:

Provide report + strategy

We deliver a report that connects the dots - between your data, your people's stories, and the systems shaping their experience day to day. You will get a clear picture of what's driving your employee experience, where the gaps are, and a people experience strategy that drives your organisation forward.

You'll walk away with

A richer, contextual view of experience across your organisation. You'll understand the specific experiences, systems, and behaviours driving your results.

Confidence about where to focus and what will have the greatest impact.

A comprehensive findings report and a people experience strategy. A clear, evidence-based picture of where you are and a prioritised path to where you want to be.

Questions?

We've got you.

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Dear Team is a modern HR consultancy all about the employee experience, helping New Zealand's organisations build great workplaces.

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Get in touch 

09 941 5156

Auckland | Nationwide New Zealand & Australia

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